Public Storage

Public Storage, a member of the S&P 500 and FT Global 500, is the largest real estate investment trust (REIT) focused on self-storage facilities. As of September 30, 2020, Public Storage had interests in over 2,500 self-storage facilities spread across 38 states in the United States, as well as 239 self-storage facilities located in seven Western European nations under the “Shurgard” brand. The company also owns and operates over 28 million rentable square feet of commercial space.

In addition to its real estate operations, Public Storage also provides customers with a variety of value-added services, including insurance and mailboxes for rental. With its focus on providing a quality experience for its customers, the company has received numerous industry awards, including accolades from the National Self Storage Association (NSSA) and J.D. Power and Associates.

Public Storage was founded in 1972 by B. Wayne Hughes, Sr., and has since become one of the largest owners, operators, and developers of self-storage facilities in the world. The company remains family-owned to this day, and is managed by Tom Boyle, the company chairman and CEO. Public Storage currently employs over 8,000 people and is headquartered in Glendale, California. As of December 2020, the company’s market capitalization was over $50 billion USD.

Throughout its long history, Public Storage has been committed to providing a high level of customer service and ethical corporate governance. The company was an early adopter of e-commerce technology, and remains committed to leveraging the latest advances in digital technology to provide an unparalleled level of customer service. This includes the implementation of customer service chatbots, online reservations, and improved digital payment systems.