Southwest Airlines Co.

Southwest Airlines Co. is a major American airline that provides scheduled air transportation services in the United States and near-international markets. Established in 1967, the airline is headquartered in Dallas, Texas and operates a total fleet of 728 Boeing 737 aircrafts. The airline serves 121 destinations in 42 states, the District of Columbia, and the Commonwealth of Puerto Rico, as well as 10 near-international countries, including Mexico, Jamaica, the Bahamas, Aruba, the Dominican Republic, Costa Rica, Belize, Cuba, the Cayman Islands, and Turks and Caicos.

In addition to its core air transportation services, Southwest Airlines also provides a suite of digital platforms to support customers’ travel needs, including websites and apps; and SWABIZ, an online booking tool. The airline also offers inflight entertainment and connectivity services on Wi-Fi enabled aircrafts; and Rapid Rewards loyalty program that enables program members to earn points for dollars spent on Southwest base fares. Other ancillary services include Southwest’s EarlyBird Check-In, upgraded boarding, and transportation of pets and unaccompanied minors.

Southwest Airlines is one of the world’s largest low-cost airlines and is known for its commitment to customer service and its innovative business model. The airline has consistently been named the most punctual airline in the United States and ranks among the top three in customer satisfaction. Southwest Airlines is also known for its commitment to the environment, having invested in fuel-efficient aircraft and implementing a number of initiatives to reduce its carbon footprint. The airline has also been recognized for its support of the military, offering discounts to veterans and their families.