CarMax, Inc.

CarMax, Inc. is one of the leading used car retailers in the United States, offering customers a wide selection of used vehicles, including domestic, imported, and luxury vehicles, as well as hybrid and electric vehicles. CarMax operates through two segments, CarMax Sales Operations and CarMax Auto Finance. Since its founding in 1993, the company has grown to operate approximately 230 used car stores nationwide and prides itself on providing customers with transparent pricing, superior personal service, and an extraordinary selection of quality used vehicles.

The company offers its customers the opportunity to purchase extended protection plans to cover unexpected repair expenses at the time of sale. Additionally, CarMax sells vehicles that are approximately 10 years old and have over 100,000 miles through wholesale auctions. For their retail customers, the company also provides reconditioning and vehicle repair services, as well as financing options across a range of credit spectrums through its CarMax Auto Finance and arrangements with several financial institutions.

Today, CarMax exemplifies quality service and an ethical approach to business. They have been consistently ranked as one of the Fortune 100 best companies to work for, with exemplary customer satisfaction ratings and a commitment to their employees. In 2020, the company donated over $1.5 million to various charities, including organizations such as the United Way and St. Jude Children’s Research Hospital. CarMax continues to grow, recently opening 19 additional stores across the country, and plans to open more in 2021. The company also recently rolled out a new mobile app, which provides customers with quick access to their vehicles’ service history and maintenance schedules.